Support

Thousands of Perth and Western Australian businesses rely on Digital Document Solutions (DDS) for their photocopier and printer service and repair needs. Our technicians are the best in the business – well, that’s what our clients tell us!

We operate a large fleet of service vehicles across the entire Perth metropolitan and country areas. Each vehicle is fully equipped with an extensive range of spare parts to ensure all service and repair work is carried out in a timely and efficient manner.

Perth’s Copier & Printer Repair Specialists
At DDS, we pride ourselves on supplying the best possible service to our customers. It is our policy to allocate technicians to various “zones” throughout Perth. This enables our technicians to build solid working relationships with our customers and gain a good understanding of their equipment.

Our technicians are factory trained across our entire range and provide prompt and efficient repairs in accordance with manufacturer specifications. They ensure all work is carried out to the highest standards with minimal disruption to your business.

DDS service and support the following:

  • Digital Photocopiers
  • Colour Printers
  • Multi-Function Printers
  • Laser Printers
  • Wide Format Printers
  • Facsimile Machines
  • Document Management Software

Local I.T. Help Desk

With Document Management Solution software becoming more available and affordable most of our new installations have some form of this service included.

DDS provides a fast and friendly I.T. support desk that is just a phone call away. Functions like adding another PC to your network or adding fax or scanning functions for new users can be complicated for some customers. Simply call DDS and we can help you complete your task. DDS includes 30-days of I.T. Support FREE with every new installation.

DDS also offers I.T. support agreements that reduce your overall costs on an annual basis. Ask us how!

If your workplace printer or photocopier has broken down or you need I.T. support, Log a Service Call or phone us for assistance on (08) 9328 4600.