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Remote technical support enables our IT technicians to diagnose and resolve technical issues on your Kyocera device by securely accessing a user’s device over the internet. This method eliminates the need for in-person assistance, making it a convenient and efficient solution for both businesses and individuals. Once the user grants permission, the technician can view the screen, control the mouse and keyboard, and perform troubleshooting steps as if they were physically present. This process allows for quick identification and resolution of software issues, configuration errors and other technical problems. Remote support is a widely used solution for tasks such as software installation, network configuration, and troubleshooting. It is commonly facilitated through remote access tools like TeamViewer, RustDesk and more recently … Continue reading →

Kyocera’s genuine toner guarantees superior print quality, reliability, and eco-friendly performance. Designed for Kyocera printers, it reduces costs while minimizing waste and energy use. Benefits of Genuine Kyocera Toner: ✅ High-Quality Prints – Crisp text and vibrant images every time. ✅ Unmatched Reliability – Seamless integration with Kyocera devices. ✅ Cost-Efficiency – Lower running costs and longer device life. ✅ Eco-Friendly – Sustainable production and reduced waste. Why Avoid Counterfeit Toner Counterfeit toner may seem like a bargain, but it can lead to higher costs and printer damage. Here’s why you should avoid it: ❌ Poor Print Quality – Faded or streaky prints. ❌ Printer Damage – Risk of clogs and overheating. ❌ Higher Costs – Fewer prints per cartridge. … Continue reading →

Is your business looking for a cost-effective and eco-friendly printing solution? At Digital Document Solutions, we believe in sustainable technology that helps businesses reduce waste, lower costs, and minimize environmental impact. Our refurbished Kyocera TASKalfa printers offer the same reliability and performance as new machines—at a fraction of the price—while also promoting a greener planet. By choosing a refurbished device, you’re not only saving money but also contributing to a more sustainable future. Why Choose a Refurbished Kyocera printer from DDS? 🌿 Reduce E-Waste – Refurbishing keeps high-quality machines out of landfills, cutting down on electronic waste. 🌍 Lower Carbon Footprint – Manufacturing new printers consumes resources and energy; choosing refurbished means less production waste and lower CO₂ emissions. 🔄 … Continue reading →

Buying a multifunction printer Gone are the days of having a different machine for printing, faxing, photocopying and scanning. Multifunction printers like the Kyocera TASKalfa and ECOSYS laser multifunction printers perform all these functions, can save space and reduce the cost of running multiple machines. Multifunction printers can perform multiple tasks at once without compromising the quality of the individual task, this allows your business to better streamline tasks and improve productivity. Some things to consider when considering a multifunction printer: Cost The main function of a multifunction printer is printing, with added functions of scanning, copying and sending/receiving faxes. These added functions mean the machine comes with additional document feeders, software and more complex control panels, therefore costing more … Continue reading →

Deciding whether to rent or buy a printer When looking at the costs, ongoing maintenance and repairs, and price of consumables for your printer, there is a lot to consider. Since the cost of purchasing a suitable printer does not always include the cost of maintenance and replacement toner, it may be a better option to enter into a rental arrangement that helps reduce these costs. Since rental arrangements for printers are more commonplace these days in Australia, you can negotiate, adjust and tailor a monthly plan that suits your specific needs. Of course, if your business has low print demands then purchasing a printer may be your best option. Things to consider when deciding whether to rent or purchase … Continue reading →

When choosing between a colour or black and white (monochrome) printer, it comes down to your needs and your budget. If for home or personal use, Digital Document Solutions’ Kyocera ECOSYS range of mono and colour printers could be your best option. But if you are in an office environment that requires faster printing in high volumes and a lower cost per page, the range of Kyocera TASKalfa A3 business grade colour or monochrome printers could be more suited to your needs. While inkjet printers are still popular and have their purpose, Kyocera monochrome and colour laser multifunction printers are more economical to run, faster, quieter and more reliable. Some factors to consider when choosing between a colour or monochrome … Continue reading →

When your photocopier or multifunction printer stops working it can cause timely delays, which is why it is essential to ensure it is correctly looked after. Use the right products Every machine is different and the choice of toner or paper can affect the print quality as well as the reliability of the machine. Original Equipment Manufacturer (OEM) toner is the best choice for your laser photocopier or multifunction printer as it is manufactured specifically to achieve optimum print quality and reliability. Generic compatible toner may be cheaper than OEM products and can deliver high quality prints if purchased from a reputable brand, however by using generic toner it may affect the life of the drum or developer unit and … Continue reading →

How can you protect it? Technology is evolving at a rapid pace and because of this, we’ve had to pay careful attention to data security. Hard drives from computers store information and are most at risk for a data security breach, but did you know that your printer has the same type of risk? Most multifunction printers (MFPs) contain hard drives that record and store data, which means whatever you have scanned or printed could still be on the hard drive. Digital information is transmitted to a printing device through a computer, over a network, by scanning, or through a telephone line. Most of the time this data is stored on a hard drive so the device can print quickly, … Continue reading →

If the fax machine could talk, it might quote Mark Twain when he said “Reports of my death have been greatly exaggerated.” While many of us have completely embraced the digital age and now scoff at the mere mention of using a fax machine, its death has been prematurely predicted for years. But is its actual death imminent, or is the humble fax machine still going to be around for a while to come? Let’s take a look. When someone asks me if they can fax me a document, I tend to ask myself why people still use fax machines, while at the same time trying to find my fax-to-email number, which I keep in case of such emergencies. Although … Continue reading →